[GRLUG] off-topic: HP printer woes

[Joel Freiberg]

Are you using Vista?

On Fri, Jul 2, 2010 at 1:10 PM, John-Thomas Richards <jtr at jrichards.org>wrote:

> On Fri, Jul 02, 2010 at 11:13:20AM -0400, Joel Freiberg wrote:
> > On Thu, Jul 1, 2010 at 8:18 PM, John-Thomas Richards <jtr at jrichards.org
> >wrote:
> >
> > > I just purchased and HP OfficeJet 4500 (without wireless).  When I
> > > connect it to my router I get nothing.  Zip.  No connection.  I can use
> > > the ethernet cable and connect my laptop and get an IP address.  The
> > > problem, then, seems to be in the printer.  I just got it today.  I've
> > > tried manually configuring the IP stuff and trying DHCP.  Nada.  Google
> > > has frustrated me.  Do any of you have any tips for getting this thing
> > > to connect to my network?
> > > --
> > > john-thomas
> >
> > So you've activated DHCP and it doesn't draw an address?  My guess is the
> > nic card then, on the 4500 it's pretty simple to swap and I don't
> remember
> > them being very expensive.
>
> Let me add a bit more detail.  I purchased the printer online
> (staples.com).  It didn't work.  I couldn't get it to receive an address
> via DHCP or work with a static address.  After spending far too much
> time on the phone with HP, they suggested I return it to a Staples store
> for another.  This is the second one.  I've used the same port and
> ethernet cable to connect a laptop to the router and successfully
> received an IP address.  I'm sure the problem is not with my router or
> cable.  The IP configuration on the printer is very, very limited.  The
> options are to restart networking, automatic configuration (DHCP), or
> manual configuration.
>
> I'm this -----> <----- close to returning it altogether.  It works fine
> via USB cable, but that defeats the idea of a network printer.  It's a
> shame, really.  With HPLIP scanning and faxing and printing work
> swimmingly.  Just not via the network.
> --
> john-thomas
> ------
> In times when the government imprisons any unjustly, the true place for
> a just man is also the prison.
> Henry David Thoreau (1817-1862)
>
> --
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