Are you using Vista?<br><br><div class="gmail_quote">On Fri, Jul 2, 2010 at 1:10 PM, John-Thomas Richards <span dir="ltr"><<a href="mailto:jtr@jrichards.org">jtr@jrichards.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
On Fri, Jul 02, 2010 at 11:13:20AM -0400, Joel Freiberg wrote:<br>
> On Thu, Jul 1, 2010 at 8:18 PM, John-Thomas Richards <<a href="mailto:jtr@jrichards.org">jtr@jrichards.org</a>>wrote:<br>
><br>
> > I just purchased and HP OfficeJet 4500 (without wireless). When I<br>
> > connect it to my router I get nothing. Zip. No connection. I can use<br>
> > the ethernet cable and connect my laptop and get an IP address. The<br>
> > problem, then, seems to be in the printer. I just got it today. I've<br>
> > tried manually configuring the IP stuff and trying DHCP. Nada. Google<br>
> > has frustrated me. Do any of you have any tips for getting this thing<br>
> > to connect to my network?<br>
> > --<br>
> > john-thomas<br>
><br>
> So you've activated DHCP and it doesn't draw an address? My guess is the<br>
> nic card then, on the 4500 it's pretty simple to swap and I don't remember<br>
> them being very expensive.<br>
<br>
Let me add a bit more detail. I purchased the printer online<br>
(<a href="http://staples.com" target="_blank">staples.com</a>). It didn't work. I couldn't get it to receive an address<br>
via DHCP or work with a static address. After spending far too much<br>
time on the phone with HP, they suggested I return it to a Staples store<br>
for another. This is the second one. I've used the same port and<br>
ethernet cable to connect a laptop to the router and successfully<br>
received an IP address. I'm sure the problem is not with my router or<br>
cable. The IP configuration on the printer is very, very limited. The<br>
options are to restart networking, automatic configuration (DHCP), or<br>
manual configuration.<br>
<br>
I'm this -----> <----- close to returning it altogether. It works fine<br>
via USB cable, but that defeats the idea of a network printer. It's a<br>
shame, really. With HPLIP scanning and faxing and printing work<br>
swimmingly. Just not via the network.<br>
--<br>
john-thomas<br>
------<br>
In times when the government imprisons any unjustly, the true place for<br>
a just man is also the prison.<br>
Henry David Thoreau (1817-1862)<br>
<br>
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