[GRLUG] Comcast and net neutrality

Bob Kline bob.kline at gmail.com
Wed Oct 24 13:02:39 EDT 2007


On 10/24/07, Michael Mol <mikemol at gmail.com> wrote:
>
> On 10/24/07, Bob Kline <bob.kline at gmail.com> wrote:
> > On 10/24/07, Michael Mol <mikemol at gmail.com> wrote:
> > > Another gem: A friend of mine was dropped by Comcast last week for
> > > excess usage. (He had been seeding a large number of popular
> > > torrents.)  When someone else in the family called Comcast (and
> > > reportedly spoke to them very calmly), the Comcast abuse rep quickly
> > > raised his voice and began shouting.
> > >
> > > I'd heard of rude, sarcastic and obnoxious reps on tech support lines,
> > > but to have a rep shout at the customer goes beyond anything I'd heard
> > > of before.
> > >
> > > Incidentally, Comcast is losing a $170/mo+ account as a result.
> >
> >
> >
> > In a way one can look at this as
> >  Comcast imposing byte  limits.
> >
> > Here again,  Comcast could just
> > spell it out.  What is the point at
> > which they chuck you for being an
> > abuser?  Is the limit averaged over
> > a day,  a week,  or a month?
> >
> > But here too,  a company is free
> > to turn down business.  But being
> > a near monopoly,  you'd think they'd
> > be required to inform people first
> > about what rules are.
> >
> > Am I correct in saying the person
> > above was warned at least once,
> > or was he just cut off?
>
> He was warned once, but wasn't told what an acceptable level of usage
> was.  He subsequently capped his torrent client at a lower rate.
> Presumably, it wasn't low enough.


That I've read,  Comcast doesn't
want people using Bit Torrent at all.

At least that's how it's behaving.

    -Bob
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