[GRLUG] vtigercrm, Amazon EC2, SLES 11 and Outlook/vtiger add-on

[Eric Beversluis]

Including 'index.php' in the logon URL turned out not to be the
solution. The ClearOS support people suggested M$ apps don't behave well
with the proxy server (squid). They euphemistically referred to M$ apps
using "non-standard web methods." So we entered the URL in the Web Proxy
Bypass on the ClearOS webconfig page and now it works fine.

Thanks, Redmond. 

On Thu, 2014-01-23 at 16:32 -0500, Eric Beversluis wrote:
> Good idea. THanks.
> On Thu, 2014-01-23 at 16:29 -0500, Michael Leahy wrote:
> > Reconfigure Apache (or other web server) to accept 'index.php' as a
> > default home page.  Look for the DirectoryIndex directive.
> > 
> > --Michael
> > 
> > Michael Leahy
> > michael.leahy1 at comcast.net
> > 1106 E 12th St                                   616-394-5042 (h)
> > Holland, Michigan  49423-3811    616-510-5040 (c)
> > 
> > 
> > 
> > 
> > 
> > 
> > On Jan 23, 2014, at 4:17 PM, Eric Beversluis wrote:
> > 
> > > Seems to be working now. Apparently you need to include '/index.php'
> > > in
> > > the logon URL (unlike accessing the site from a web browser). I
> > > thought
> > > we had tried that early on without its helping, but maybe we didn't
> > > try
> > > it after setting up the elastic IP. Whatever.
> > > 
> > > On Thu, 2014-01-23 at 10:48 -0500, Eric Beversluis wrote:
> > > > Maybe someone here has an idea. Neither the vtiger forums nor the
> > > > Amazon
> > > > EC2 seem to be able or willing to help.
> > > > 
> > > > We've got an Amazon AWS EC2 installation running SLES 11.
> > > > Installed on
> > > > it is vtigercrm 6.0.0.It has what EC2 calls an "elastic IP":
> > > > http://n.n.n.n/tavtiger. There's also a subdomain URL from our
> > > > domain
> > > > mapped to it.
> > > > 
> > > > We have no problems connecting with different webbrowers or via
> > > > SSH. But
> > > > our problem is that when we install the vtigercrm add-on to M$
> > > > Outlook,
> > > > and we try to log into vtiger from Outlook, it claims 
> > > > "vtiger server not found, please check the vtiger url."
> > > > 
> > > > The Outlook add-on works fine to a vtiger instance on our local
> > > > server
> > > > (ClearOS/CentOS).
> > > > 
> > > > It doesn't seem to be a firewall issue, since setting the Security
> > > > Group
> > > > Inbound Rules to allow all ports from all IP addresses still
> > > > results in
> > > > the 'vtiger server not found' response.
> > > > 
> > > > (Although earlier versions of the vtiger/Outlook add-on are open
> > > > source,
> > > > only the .exe of this latest version seems to be available. vtiger
> > > > 6.0.0
> > > > stable has just been released and so the Outlook Add-on 6.0 is
> > > > also
> > > > brand new. But either the developers of the add-on (I think it's
> > > > people
> > > > are crm-now) don't look at the forum or they're not able to
> > > > help...).
> > > > 
> > > > Interestingly, the vtiger Firefox toolbar plugin works fine and
> > > > doesn't
> > > > have any URL problems.
> > > > 
> > > > It also seems to be the case that the add-on has been changed from
> > > > a
> > > > SOAP to a RESTful web service.
> > > > 
> > > > Any ideas?
> > > > 
> > > > Thanks.
> > > > 
> > > > 
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> > > 
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