[GRLUG] vtigercrm, Amazon EC2, SLES 11 and Outlook/vtiger add-on

[Michael Leahy]

Reconfigure Apache (or other web server) to accept 'index.php' as a default home page.  Look for the DirectoryIndex directive.

--Michael

Michael Leahy                                   michael.leahy1 at comcast.net
1106 E 12th St                                   616-394-5042 (h)
Holland, Michigan  49423-3811    616-510-5040 (c)




On Jan 23, 2014, at 4:17 PM, Eric Beversluis wrote:

> Seems to be working now. Apparently you need to include '/index.php' in
> the logon URL (unlike accessing the site from a web browser). I thought
> we had tried that early on without its helping, but maybe we didn't try
> it after setting up the elastic IP. Whatever.
> 
> On Thu, 2014-01-23 at 10:48 -0500, Eric Beversluis wrote:
>> Maybe someone here has an idea. Neither the vtiger forums nor the Amazon
>> EC2 seem to be able or willing to help.
>> 
>> We've got an Amazon AWS EC2 installation running SLES 11. Installed on
>> it is vtigercrm 6.0.0.It has what EC2 calls an "elastic IP":
>> http://n.n.n.n/tavtiger. There's also a subdomain URL from our domain
>> mapped to it.
>> 
>> We have no problems connecting with different webbrowers or via SSH. But
>> our problem is that when we install the vtigercrm add-on to M$ Outlook,
>> and we try to log into vtiger from Outlook, it claims 
>> "vtiger server not found, please check the vtiger url."
>> 
>> The Outlook add-on works fine to a vtiger instance on our local server
>> (ClearOS/CentOS).
>> 
>> It doesn't seem to be a firewall issue, since setting the Security Group
>> Inbound Rules to allow all ports from all IP addresses still results in
>> the 'vtiger server not found' response.
>> 
>> (Although earlier versions of the vtiger/Outlook add-on are open source,
>> only the .exe of this latest version seems to be available. vtiger 6.0.0
>> stable has just been released and so the Outlook Add-on 6.0 is also
>> brand new. But either the developers of the add-on (I think it's people
>> are crm-now) don't look at the forum or they're not able to help...).
>> 
>> Interestingly, the vtiger Firefox toolbar plugin works fine and doesn't
>> have any URL problems.
>> 
>> It also seems to be the case that the add-on has been changed from a
>> SOAP to a RESTful web service.
>> 
>> Any ideas?
>> 
>> Thanks.
>> 
>> 
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