[GRLUG] globbing

[Bob Kline]

Re hosting business, yes.  Like many things,
there are just two states: everything works
satisfactorily, or "support" desk hell.

As for tech savvy, I just checked godaddy.com.
In part it appears to think that supporting a racecar
and having Danica Patrick imply she's going to
strip is good promotion for its webhosting
business.  Like most places, it confuses
"bandwidth" with the number of bytes you can
transfer a month.  It does have a byte storage
limit, but it's 150GB. Of course it also has a
lot of customers, so I suppose it does something
right.

One always hopes - assumes - there is someone
really technically competent running the basics,
but one can only assume that until they get into
trouble.

But then, I'm only will to spend $75 a year or
so to be able to access a remote hard drive, so
perhaps these services are as good as it gets.
I suspect that 95% or more of hobbyist users
don't pester them with any questions anyway....

   -- Bob

P.S., any tips for getting past tier 1?
Something like "can I speak to your manager."





On Thu, Oct 4, 2012 at 12:58 PM, Tim Schmidt <timschmidt at gmail.com> wrote:

> Yep.  Old centos is far from ideal.  There's actually an item in their
> control panel for requesting shell access.  Sounds like they don't educate
> their sales/tier 1 support well either.  Sadly, neither of these facts
> strike me as odd in the hosting business.  :-/
> On Oct 4, 2012 11:39 AM, "Robert Citek" <robert.citek at gmail.com> wrote:
>
>> On Thu, Oct 4, 2012 at 9:40 AM, Bob Kline <bob.kline at gmail.com> wrote:
>> > Filezilla was the hosting site's suggestion
>> > when all the dust settled.
>> >
>> > The OS on their end is
>> >
>> > CentOS 4.9
>>
>> That should be raising all kinds of red flags.
>>
>>
>> http://wiki.centos.org/FAQ/General#head-fe8a0be91ee3e7dea812e8694491e1dde5b75e6d
>> http://en.wikipedia.org/wiki/CentOS#Release_history
>>
>> Regards,
>> - Robert
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