[GRLUG] AT&T's U-verse DSL service

[Matthew Seeley]

I have the 24m Uverse service in Jenison.

At first, it was excellent. Got 22m down on off hours, and 18m down on peak
times. Was that way for the first two - three months.

Then, AT&T went door-to-door and signed up everyone in the apartment
complex.

Now I only get 10m down on peak times, and 14m down on off hours. (Even when
paying for the '24m' plan though)


--
Matthew Seeley
Threadlight Systems
PO Box 612, Jenison MI 49429
T: (616) 328-5649


On Wed, May 18, 2011 at 6:11 AM, west mi <west.mi420 at gmail.com> wrote:

> Dealing with At&t is a very unappetizing proposition...
> Being told one thing, then being charged another can be quite frustrating.
> D
>
> On Tue, May 17, 2011 at 9:06 PM, Bob Kline <bob.kline at gmail.com> wrote:
>
>> A few people in the group have AT&T's 24 Mbps
>> U-verse DSL service.  I'm interested in knowing
>> how the service behaves.
>>
>> e.g., Comcast's services clearly varies with load
>> throughout the day, and one sees factors of as
>> much as 4 in the bite rate in tests on speedtest.net
>> ( Just for reference, Comcast sponsors the Chicago
>>  test point, and always shows the highest rates... )
>>
>> So, does AT&T's service act more like a dedicated
>> connection, like one more less fantasizes a DSL
>> connection could have, since you have a "wire"
>> right back to the CO?  i.e., does anyone know
>> whether that is the case?  Many things come in
>> to play here, including congestion on the bigger
>> "wires," but I'm pretty much assuming that test
>> server congestion is not an issue.
>>
>> Of course service congestion is a time of day
>> issue more broadly, but I'd like to at least think
>> my connection is pretty uniform.
>>
>> After repeated calls to Comcast, pretty
>> clearly it has no intentions of making either
>> higher speed residential packages or
>> business packages available in the GR area
>> any time soon.  "No rollout is scheduled" is the
>> lingo. A 50/10 (down/up) Mbps residential
>> package has been available in Houston, TX,
>> for some time now.  A friend has it, and get
>> the full 50/10, and then some.
>>
>> Anyway, for the time being the way to get
>> better performance might be for me to switch
>> over to AT&T's 24 Mbps service. Comcast's
>> business service offers more uniform performance,
>> but, again, that's nowhere in sight.
>>
>> I'd be interested to hear about the experiences
>> of anyone in the group who has AT&T's service.
>>
>>    -- Bob
>>
>>
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