[GRLUG] ISP shopping

[Michael Mol]

I'm about to write Iserv off. Email I got following my request for a quote:

"I am responding to the inquiry for digital broadband high-speed
internet. Unfortunately, it looks like high-speed service is not
available at your location. Thank you for your interest."

Nearly at a loss for words...I've got ADSL already, and the apartment
was wired for U-Verse when I moved in. Perhaps their idea of
"high-speed services" is limited to T1s and metro ethernet?

On Thu, Jun 23, 2011 at 10:14 AM, Michael Mol <mikemol at gmail.com> wrote:
> Yeah, iserv is legit. They were one of our competitors when my parents
> ran an ISP.
>
> On Thu, Jun 23, 2011 at 10:01 AM, Matthew Seeley
> <matthew at threadlight.com> wrote:
>> I have never actually had service with them yet, but if your looking for
>> something like Speakeasy, Iserv.net is local to Grand Rapids, and they seem
>> legit.
>> For some reason, they hide services and pricing offline -- so you'll have to
>> call or 'live chat' with them to get a quote.
>> But they quoted me $50/month for 5mb down for "dry dsl" which seems
>> reasonable. It's $20ish dollars more per month than the same speeds from
>> AT&T U-Verse in my area, and you have to agree to a contract,  but Iserv
>> gives you get a real modem (for "free"), and a static IP address (also for
>> "free").
>>
>> (I'm switching to them sometime in September, and can let you know how it
>> goes)
>>
>> --
>> Matthew Seeley
>> Threadlight Systems
>> PO Box 612, Jenison MI 49429
>> T: (616) 328-5649
>>
>>
>> On Wed, Jun 22, 2011 at 2:35 PM, Michael Mol <mikemol at gmail.com> wrote:
>>>
>>> On Wed, Jun 22, 2011 at 2:31 PM, Bob Kline <bob.kline at gmail.com> wrote:
>>> >
>>> >
>>> > On Wed, Jun 22, 2011 at 2:28 PM, Philip J. Robar
>>> > <philip.robar at gmail.com>
>>> > wrote:
>>> >>
>>> >> On Jun 22, 2011, at 1:44 PM, Michael Mol wrote:
>>> >>
>>> >> > I'm shopping for an ISP for home. Not going to touch Comcast or
>>> >> > U-verse for this. U-verse because I don't like their router, and
>>> >> > Comcast because the local loop's bandwidth will be shared with too
>>> >> > many other local customers.
>>> >>
>>> >> I had Comcast in an pretty dense apartment location in the heart of the
>>> >> SF
>>> >> Bay Area, California for years and never had a problem with shared
>>> >> bandwidth
>>> >> or their service. Currently I'm using Charter here in St. Louis and
>>> >> I've
>>> >> never noticed a slow down.
>>> >>
>>> >> Phil
>>> >>
>>> >>
>>> > I was told by a Comcast rep that one of the things
>>> > get with a business class service is "preferential
>>> > treatment" with bandwidth.  Somehow they
>>> > allow the business traffic through preferentially
>>> > if there is congestion.
>>>
>>> That's QoS with preferential routing. A reasonable option, but I've
>>> got worries about Comcast doing DPI traffic shaping even on their
>>> commercial customers, especially considering I'm going to be pushing
>>> VOIP.
>>>
>>> Also, when I last had Comcast, they had regular-as-clockwork service
>>> outages at about 2:30AM every Wednesday night, at about the same time
>>> as all their video channels gave the "this is a test of the emergency
>>> broadcast system" message. I wouldn't use them for anything that
>>> needed to run reliably overnight.
>>>
>>> --
>>> :wq
>>>
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>
>
>
> --
> :wq
>



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