[GRLUG] ISP shopping

[Michael Mol]

Tech support. And I got the terminology screwed up. I meant "2nd or
3rd level", meaning who you talk to after you've been elevated once or
twice. Although Comcast's entry-level tech support was much better
when I called them once last year, as opposed to the several prior
years' experience I'd had with them.

I'm not looking for coax; coax will be crowded where I am. Not looking
for U-verse, using them where I am would be tricky. I'm looking at
using multiple ADSL links in a bonded fashion for better aggregate
throughput.

On Wed, Jun 22, 2011 at 2:24 PM, Bob Kline <bob.kline at gmail.com> wrote:
> Hi Mike --
> What do you mean by Comcast's
> 2nd or 3rd tier?  Unless something
> has changed recently, 16Mbps
> residential service is the highest
> performance available in the GR area.
> Never mind that it says it is on Comcast's
> website.....
> Comcast does support DOCSIS 3 modems
> now, even though it will happily rent you a
> DOCSIS 2 unit at a current price of $7 a month.
>    -- Bob
>
> On Wed, Jun 22, 2011 at 2:09 PM, Michael Mol <mikemol at gmail.com> wrote:
>>
>> Difficult question. I don't know the normal costs for this kind of
>> service.
>>
>> Under the assumption that the copper itself is going to cost me $30/mo
>> to keep up, I'd probably look for $10-20/mo per channel beyond that.
>> So, for two channels and all desired services, $80-$100/mo total
>> outlay. Easily negotiable depending on adding/removing services. (if
>> the services I want aren't doable at these rates, I'd negotiate on the
>> services first, prices second)
>>
>> I could possibly sacrifice IPv6 and stick with tunneling there, but
>> native is easily preferable.
>>
>> I obviously wouldn't need more than one IPv4 address, but if I get
>> native IPv6, I could likely do without native IPv4. That reduces ISP
>> pressure on their available pool of IPv4 IPs.
>>
>> As long as the tech support is competent and communicable (meaning
>> something like Comcast's 2nd or 3rd tier. AT&T residential doesn't
>> have *anything* resembling decent tech support), could go with
>> per-ticket support fees (waived in the case of it being the ISP's
>> issue, rather than my own configuration or equipment idiocy) instead
>> of monthly payments supporting free support calls.
>>
>> I'm willing to do a 1-year contract to hit my target rate.
>>
>> If it's somehow possible to squeeze three channels into that price
>> range(that'd depend on keeping the copper live costing less than
>> $30/mo, obviously), I'd get a lot more flexible on the other service
>> details.
>>
>> On Wed, Jun 22, 2011 at 1:46 PM, Richard Maloley II
>> <richard at rrcomputerconsulting.com> wrote:
>> > What are you looking to spend/budget?
>> > Richard Maloley II
>> > Rick and Richard Computer Consulting
>> > p: 616-745-6914
>> > e: richard at rrcomputerconsulting.com
>> > w: http://www.rrcomputerconsulting.com
>> >
>> >
>> >
>> > On Wed, Jun 22, 2011 at 1:44 PM, Michael Mol <mikemol at gmail.com> wrote:
>> >>
>> >> I'm shopping for an ISP for home. Not going to touch Comcast or
>> >> U-verse for this. U-verse because I don't like their router, and
>> >> Comcast because the local loop's bandwidth will be shared with too
>> >> many other local customers.
>> >>
>> >> * Channel bonded ADSL. Probably just two channels. I'd be looking for
>> >> 5-6Mb down per channel. I currently get about 5Mb down with the single
>> >> channel I've got.
>> >> * IPv6 connectivity (either via allocated subnet, or via RAs from
>> >> upstream)
>> >> * IPv4 connectivity (non-static IP is fine)
>> >> * Low jitter (I intend to run VOIP; I've got my own Asterisk servers
>> >> and trunking providers already)
>> >> * Self-maintained router on my end; tell me the protocols and
>> >> connection details to use, and I'll keep my end running.
>> >>
>> >> Anyone have good leads for this kind of thing? If it works nicely
>> >> enough, I might be able to successfully pitch it to work, where we've
>> >> got no coax, but enough copper to suggest there used to be a Centrex
>> >> setup there.
>> >>
>> >> --
>> >> :wq
>> >>
>> >> --
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