[GRLUG] Business service

[Bob Kline]

Yup.  Except in this case, according to
the guy on the phone, it's offered nowhere
in MI, much less my zip code.

Anyone on the list in MI have, say, the 22/5
business service from Comcast?  Any
business service?

   -- Bob


On Thu, Feb 24, 2011 at 9:32 PM, Chase Bolen <chase.bolen at gmail.com> wrote:

> When we bought our house, we first checked the web pages of several ISPs
> to ensure that we'd have internet access.  After we moved in, we tried
> to subscribe to Comcast, but they said they didn't have service in our
> area.  It turns out their website reported that an address had service
> if they provide it anywhere in the zip code.
>
> On Thu, 2011-02-24 at 20:55 -0500, Bob Kline wrote:
> > I looked at Comcast's web page, went
> > to the business class products, and entered
> > my street address and zip code.  I got back
> >
> >
> > **
> > Service Available
> > Comcast Business Class services are available at the location you are
> > inquiring about.
> > **
> >
> >
> > So I called Comcast to get some details.
> > I asked what distinguish business class
> > from residential service.
> >
> >
> > 1. Unlimited monthly bytes.
> >
> >
> > 2. Comcast's speed and system
> >     load algorithm is tipped more
> >     in your favor, so in principle you
> >     won't see the daily load as much
> >     as those paying less.
> >
> >
> > Good enough for me, so I attempted
> > to go further.  The guy comes back
> > and says nothing beyond 16 Mbps is
> > available in MI.  And there is no business
> > class available.
> >
> >
> > I said "but, but, but, it says on your
> > web page that it is."
> >
> >
> > Well, there you go folks. I suggested
> > they clean up their web page info, but
> > I didn't sense that he was real interested
> > in doing that.  His suggestion was to call
> > back every 3 months or so and see what
> > the situation is.
> >
> >
> > Swell.....
> >
> >
> >     -- Bob
> >
> >
> >
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