[GRLUG] Business service

[Bob Kline]

I looked at Comcast's web page, went
to the business class products, and entered
my street address and zip code.  I got back

**
Service AvailableComcast Business Class services are available at the
location you are inquiring about.
**

So I called Comcast to get some details.
I asked what distinguish business class
from residential service.

1. Unlimited monthly bytes.

2. Comcast's speed and system
    load algorithm is tipped more
    in your favor, so in principle you
    won't see the daily load as much
    as those paying less.

Good enough for me, so I attempted
to go further.  The guy comes back
and says nothing beyond 16 Mbps is
available in MI.  And there is no business
class available.

I said "but, but, but, it says on your
web page that it is."

Well, there you go folks. I suggested
they clean up their web page info, but
I didn't sense that he was real interested
in doing that.  His suggestion was to call
back every 3 months or so and see what
the situation is.

Swell.....

    -- Bob

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://shinobu.grlug.org/pipermail/grlug/attachments/20110224/450c33a6/attachment.html>