[GRLUG] How to play the AT&T DSL game?

[Mike Williams]

As long as there is another option at the location, use that as a 
bargaining chip. Tell them "I was reasonably happy with your service 
before, but Comcast (or whoever) can offer me a better deal, and that's 
pretty hard to pass up." At least with satellite / cable TV services 
that used to work and get you the introductory rate.

On 08/22/2011 05:23 PM, Brad Becker wrote:
> Ah yes, the good old charge your existing customers more game.  So 
> here it goes ... in 5 weeks I'm moving to another location in town.  I 
> presently pay $40/mth for AT&T dryline 3 down/512 up DSL service.  The 
> new address is good to go for DSL also.  Of course, new customers pay 
> half for the same service ... online promotion is $19.95/mth + tax 
> with 12 month committment.  How do I play this game?  Just cancel 
> current service and sign up as a new customer?  The 12 month 
> committment doesn't bother me.
>


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