[GRLUG] off-topic: HP printer woes

[John-Thomas Richards]

On Fri, Jul 02, 2010 at 11:57:58PM -0400, Jeff DeFouw wrote:
> On Fri, Jul 02, 2010 at 01:10:38PM -0400, John-Thomas Richards wrote:
> > Let me add a bit more detail.  I purchased the printer online
> > (staples.com).  It didn't work.  I couldn't get it to receive an address
> > via DHCP or work with a static address.  After spending far too much
> > time on the phone with HP, they suggested I return it to a Staples store
> > for another.  This is the second one.  I've used the same port and
> > ethernet cable to connect a laptop to the router and successfully
> > received an IP address.  I'm sure the problem is not with my router or
> > cable.  The IP configuration on the printer is very, very limited.  The
> > options are to restart networking, automatic configuration (DHCP), or
> > manual configuration.
> 
> Do you have a cross-over cable handy?  Then you can connect the printer 
> directly to the laptop and look for any traffic with tcpdump or wireshark.
> 
> -- 
> Jeff DeFouw <jeffd at i2k.com>

I don't.  I can make one; I'll have to buy more connectors.  I've never
done what you're suggesting, but it sounds interesting to learn.
-- 
john-thomas
------
I may disagree with what you have to say, but I shall defend, to the
death, your right to say it.
Voltaire (1694-1778)

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