Mike,<div><br></div><div>I used to work for iServ - call them up and have them actually perform the necessary checks. They have several different offerings. Most likely they ran your address into a simple checker that just didn't get the data correctly... if you already have ATT DSL then iServ can service it as well (they simply re-sell ATT DSL...). They also have additional high speed DSL services that they maintain for a higher cost, in addition to T1 lines. I would, however, recommend calling someone else. The prices that you pay for most of the iServ services will be higher than if you were to call up SBC and order a T1 to your home. Really the only benefit that I saw with iServ was the local IT support - when you call, you talk to someone who is actually somewhat knowledgeable and who lives in the area. </div>
<div><br></div><div>Thanks,<br clear="all"><b>Richard Maloley II</b><div><i>Rick and Richard Computer Consulting</i></div><div>p: 616-745-6914</div><div>e: <a href="mailto:richard@rrcomputerconsulting.com" target="_blank">richard@rrcomputerconsulting.com</a></div>
<div>w: <a href="http://www.rrcomputerconsulting.com" target="_blank">http://www.rrcomputerconsulting.com</a></div><div><br></div><br>
<br><br><div class="gmail_quote">On Fri, Jun 24, 2011 at 3:32 PM, Michael Mol <span dir="ltr"><<a href="mailto:mikemol@gmail.com">mikemol@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
I'm about to write Iserv off. Email I got following my request for a quote:<br>
<br>
"I am responding to the inquiry for digital broadband high-speed<br>
internet. Unfortunately, it looks like high-speed service is not<br>
available at your location. Thank you for your interest."<br>
<br>
Nearly at a loss for words...I've got ADSL already, and the apartment<br>
was wired for U-Verse when I moved in. Perhaps their idea of<br>
"high-speed services" is limited to T1s and metro ethernet?<br>
<div><div></div><div class="h5"><br>
On Thu, Jun 23, 2011 at 10:14 AM, Michael Mol <<a href="mailto:mikemol@gmail.com">mikemol@gmail.com</a>> wrote:<br>
> Yeah, iserv is legit. They were one of our competitors when my parents<br>
> ran an ISP.<br>
><br>
> On Thu, Jun 23, 2011 at 10:01 AM, Matthew Seeley<br>
> <<a href="mailto:matthew@threadlight.com">matthew@threadlight.com</a>> wrote:<br>
>> I have never actually had service with them yet, but if your looking for<br>
>> something like Speakeasy, Iserv.net is local to Grand Rapids, and they seem<br>
>> legit.<br>
>> For some reason, they hide services and pricing offline -- so you'll have to<br>
>> call or 'live chat' with them to get a quote.<br>
>> But they quoted me $50/month for 5mb down for "dry dsl" which seems<br>
>> reasonable. It's $20ish dollars more per month than the same speeds from<br>
>> AT&T U-Verse in my area, and you have to agree to a contract, but Iserv<br>
>> gives you get a real modem (for "free"), and a static IP address (also for<br>
>> "free").<br>
>><br>
>> (I'm switching to them sometime in September, and can let you know how it<br>
>> goes)<br>
>><br>
>> --<br>
>> Matthew Seeley<br>
>> Threadlight Systems<br>
>> PO Box 612, Jenison MI 49429<br>
>> T: <a href="tel:%28616%29%20328-5649" value="+16163285649">(616) 328-5649</a><br>
>><br>
>><br>
>> On Wed, Jun 22, 2011 at 2:35 PM, Michael Mol <<a href="mailto:mikemol@gmail.com">mikemol@gmail.com</a>> wrote:<br>
>>><br>
>>> On Wed, Jun 22, 2011 at 2:31 PM, Bob Kline <<a href="mailto:bob.kline@gmail.com">bob.kline@gmail.com</a>> wrote:<br>
>>> ><br>
>>> ><br>
>>> > On Wed, Jun 22, 2011 at 2:28 PM, Philip J. Robar<br>
>>> > <<a href="mailto:philip.robar@gmail.com">philip.robar@gmail.com</a>><br>
>>> > wrote:<br>
>>> >><br>
>>> >> On Jun 22, 2011, at 1:44 PM, Michael Mol wrote:<br>
>>> >><br>
>>> >> > I'm shopping for an ISP for home. Not going to touch Comcast or<br>
>>> >> > U-verse for this. U-verse because I don't like their router, and<br>
>>> >> > Comcast because the local loop's bandwidth will be shared with too<br>
>>> >> > many other local customers.<br>
>>> >><br>
>>> >> I had Comcast in an pretty dense apartment location in the heart of the<br>
>>> >> SF<br>
>>> >> Bay Area, California for years and never had a problem with shared<br>
>>> >> bandwidth<br>
>>> >> or their service. Currently I'm using Charter here in St. Louis and<br>
>>> >> I've<br>
>>> >> never noticed a slow down.<br>
>>> >><br>
>>> >> Phil<br>
>>> >><br>
>>> >><br>
>>> > I was told by a Comcast rep that one of the things<br>
>>> > get with a business class service is "preferential<br>
>>> > treatment" with bandwidth. Somehow they<br>
>>> > allow the business traffic through preferentially<br>
>>> > if there is congestion.<br>
>>><br>
>>> That's QoS with preferential routing. A reasonable option, but I've<br>
>>> got worries about Comcast doing DPI traffic shaping even on their<br>
>>> commercial customers, especially considering I'm going to be pushing<br>
>>> VOIP.<br>
>>><br>
>>> Also, when I last had Comcast, they had regular-as-clockwork service<br>
>>> outages at about 2:30AM every Wednesday night, at about the same time<br>
>>> as all their video channels gave the "this is a test of the emergency<br>
>>> broadcast system" message. I wouldn't use them for anything that<br>
>>> needed to run reliably overnight.<br>
>>><br>
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