[GRLUG] Comcast doubles bandwidth at same popular prices.

[Don Ellis]

Here in St Louis MO, we've had a couple of outages at odd times, I
think the last was about 8am on a Sunday morning.

I called customer service; she checked my connection and said I needed
to upgrade to a DOCSIS3 modem - that my older modem was no longer
usable & was the cause for failure. Then she corrected herself and
said there was an outage in my area and asked if I'd like a phone call
to notify me when it came back.

After about an hour or so, my service came  back with a different IP
address and a faster connection speed. I think we're getting a fairly
consistent 20+Mbps now, and they occasionally upgrade without telling
us directly (and price stays the same).

I got the phone notification several hours after I was back online...

On NPR, I heard that Austin is now being prepared for Google Fiber,
and that AT&T has announced service upgrades in response.

--Don Ellis


On Thu, Apr 11, 2013 at 9:11 AM, Dan Pilcheck <pilcheck at gmail.com> wrote:
> Folks,
> I received this email  from Comcast on 03/06/13.
>
> Subject "Service Announcement"
> ----
> Dear Valued Customer,
>
> Great news! We've increased your Internet speed!

...

> We have a SB6121 modem and a decent router.
> You need a DOCSIS3 device if you want to see those speeds.
> Also, dump that turn-of-the-century Linksys WRT54G!
>
>
> Cheers,

...