[GRLUG] ISP shopping

Michael Mol mikemol at gmail.com
Fri Jun 24 16:34:08 EDT 2011


On Fri, Jun 24, 2011 at 3:47 PM, Richard Maloley II
<richard at rrcomputerconsulting.com> wrote:
> Mike,
> I used to work for iServ - call them up and have them actually perform the
> necessary checks. They have several different offerings. Most likely they
> ran your address into a simple checker that just didn't get the data
> correctly...

I figured that was the case (I live in Grandville, but am in Ottawa
county. Just about any auto-checker gets confused), but I was annoyed
that they didn't even read my initial query, which pointed out that I
already have ADSL.

> if you already have ATT DSL then iServ can service it as well
> (they simply re-sell ATT DSL...). They also have additional high speed DSL
> services that they maintain for a higher cost, in addition to T1 lines. I
> would, however, recommend calling someone else. The prices that you pay for
> most of the iServ services will be higher than if you were to call up SBC
> and order a T1 to your home.

I'm still fishing around for that 'someone else' to call. (Though I
never considered that SBC might sell channel-bonded ADSL). The only
other response I've had is an ISP in *Seattle* who gave me a very
competent reply, but noted that the latency would likely be high,
since their POP is on the other side of the continent.

> Really the only benefit that I saw with iServ
> was the local IT support - when you call, you talk to someone who is
> actually somewhat knowledgeable and who lives in the area.

-- 
:wq

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