[GRLUG] off-topic: HP printer woes

[Jeff DeFouw]

On Fri, Jul 02, 2010 at 01:10:38PM -0400, John-Thomas Richards wrote:
> Let me add a bit more detail.  I purchased the printer online
> (staples.com).  It didn't work.  I couldn't get it to receive an address
> via DHCP or work with a static address.  After spending far too much
> time on the phone with HP, they suggested I return it to a Staples store
> for another.  This is the second one.  I've used the same port and
> ethernet cable to connect a laptop to the router and successfully
> received an IP address.  I'm sure the problem is not with my router or
> cable.  The IP configuration on the printer is very, very limited.  The
> options are to restart networking, automatic configuration (DHCP), or
> manual configuration.

Do you have a cross-over cable handy?  Then you can connect the printer 
directly to the laptop and look for any traffic with tcpdump or wireshark.

-- 
Jeff DeFouw <jeffd at i2k.com>

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